This is the second Anson Belt I have purchased for my husband. He loved the first one. This new belt purchase is giving him problems. It has refused to open on several occasions. Instead it just gets tighter. Obviously this is a serious problem. He had originally told me this belt was made differently from the first one I got him and he didn’t like it as much. But it was just today that he told me why he has stopped wearing it. I don’t know if you have any resolve or have had similar concerns sent to you. I feel very bad that this belt has become a problem for him. I would appreciate hearing from you. Thank you
Hi Cherie, Thank you so much for your support! I'm so sorry to hear about the issue with your husband's belt. If you wouldn't mind sending us over an image of the latching mechanism on the buckle, we'd be more than happy to have a look and see what we can do to help. Thank you again and we'll look forward to hearing back from you soon!
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