FAQ - Products
What is an Anson Belt?
An Anson Belt is a micro-adjustable, hole-less belt. Instead of 5 holes 1" apart as in the case of most belts, an Anson Belt has 30+ options ¼" apart, always giving you the perfect fit. These 30+ sizing increments, or micro-adjustments are enabled due to a ratchet style track system intricately sewn into the back of the strap. The unique Anson buckle has an auto-locking mechanism that catches on the "teeth" of the track system as the strap slides through the buckle. This allows for 30+ precise sizing options always giving you the perfect fit. All Anson Belts come in an extra long length of 56" inches, comfortably fitting up to a 50" waist. If a smaller size is needed, simply follow the instructions included with your order and "trim-to-fit" to the desired length.
What kind of leather do you use?
We recently began transitioning all of our leather belt fronts to premium Full Grain leather (minus the Cordovan and Faux Crocs.). Full Grain leather is the most durable and strongest of leathers. Full Grain comes from the very top layer of the hide, just below the hair, and contains all of the tightly packed grain. This is the highest-grade leather available to us, and even though our cost has increased our prices have remained the same. All of our Anson Belt backs are made of bonded leather. We chose to go with bonded leather for the back because of its durability, cost effectiveness and eco-friendliness being that it has a high yield and re-uses left over leather without extra farming. We want to avoid any unnecessary costs for our customers and found this very effective leather looks and works great without extra cost.
What are your buckles made of?
The base metal of our buckles is a Zinc alloy. That means that it’s mostly Zinc (95%), with 3-4% Aluminum and a mixture of other metals making up the remainder.
Are your buckles interchangeable?
All Anson buckles and straps of the same size are interchangeable. For example, all 35mm (1.25") buckles and straps are interchangeable with each other, as are the 40mm (1.5") buckles/straps. However, a 35mm buckle/strap is not interchangeable with a 40mm buckle/strap.
Do your buckles contain nickel?
Yes, just about all of our buckles contain nickel-plating, except for our "nickel free" option that you can find here.
How do you size your Anson Belt?
Each Anson Belt comes in an extra long length of 56", comfortably fitting up to a 50" waist without having to size. If a smaller size is needed, you can easily "trim-to-fit" any size you need. There will be instructions included with your order showing you exactly how to size your Anson Belt. In a nutshell though, you will just need to follow these easy steps...
- Try on your Anson Belt by looping through your belts holes as you would normally wear it.
- Measure how much excess leather you will need to trim to accommodate a desired fit.
- Remove the belt from your waist, and detach the buckle from the strap.
- With a regular pair of scissors, trim the length that you measured from the raw end of the strap that attaches to the buckle.
- Re-attach the buckle and try back on around your waist. Repeat if needed.
*Note- it’s always best to cut less than you think at first, as you can always trim more if needed!
What is the largest size strap you offer?
All Anson straps come in a extra long length of 56". This will accommodate a comfortable fit for someone wearing up to a 50" pant size without having to size the strap. If a smaller size is needed you are able to trim to any desired length.
I purchased a Gift Card, how will I receive it?
All Anson Gift Cards will be emailed to you electronically after checkout. You can either print the email with the gift card code to gift to someone, or just pass along the code itself. If you or your recipient have any questions or trouble with their Gift Cards please contact us as firstname.lastname@example.org.
FAQ - Orders
Do you ever offer discount codes?
A few years back we decided to do away with discount codes altogether. We opted to offer free shipping on ALL orders, as well as offer a Gift Box option that essentially gives you a free buckle/strap or 25% off depending how you look at it. We also felt like it just wasn’t fair to our customers that were missing out on the discount, or had just purchased days before the discount.
How do I change or cancel my order?
How do I change or cancel my order? We have extremely fast shipping. Usually, within the same day if payment is received before 3:00 EST Mon-Fri. To cancel or change an order, please email us at email@example.com to ensure we do not ship the order. If the order was placed more than 24 hours ago, it's likely that your order has shipped already. Please contact us for return instructions. Once your return has been received, we will credit the method of payment used to purchase the order.
What is your return policy?
We have a 100% satisfaction guarantee; we just want you to be happy, it’s that simple. If at anytime you are not completely satisfied with your Anson Belt, you are more than welcome to return the item(s) for a refund. Please contact us at firstname.lastname@example.org to begin the return process. Once your return has been authorized, you will be advised to mail the item(s) back to us along with any customer service correspondence at:
Anson Belt & Buckle
1100 Pinnacle Crt
Morehead City, NC 28557
You may use the same packaging it arrived in, or you may use any other box or padded envelope. If we have made a mistake on your order, we cover all shipping costs for returns; otherwise you will be responsible for paying all shipping costs associated with returning the item. We will refund you as soon as we receive your item, and the credit will automatically be applied to your original method of payment. Shipping costs if applicable are non-refundable.
What is your exchange policy?
We offer exchanges within the U.S. for any problems that may come up when you first receive your belt or buckle. These issues include: us accidentally shipping you the wrong product (it’s rare, but mistakes happen), product defects and if you received the order and just decide it’s not for you. To exchange your product please contact us at email@example.com and we would be happy to help you.
How do I exchange an item?
To exchange an item please email us at firstname.lastname@example.org with the following information.
Your order number can be located in the order confirmation email that was sent once you completed your purchase.
Orders placed on AnsonBelt.com should be a 5 digit number: XXXXX
Orders purchased on Amazon.com should be a number formatted like this: XXX-XXXXXXX-XXXXXXX
If you DO NOT have an order number or the item was a gift, please submit the full name and city of residence of who purchased the item instead.
The item you would like to exchange.
For leathers, please supply the color of the leather. Example: Chocolate Leather. For buckles, please supply the name of the buckle you are exchanging. Example: Traditional in Gunmetal buckle.
Item you would like to exchange for.
Please let us know which item you would like to have sent back to you in exchange for your return.
Please also be sure to include the information above with your return. If you don’t have all of the information above don’t worry, just email us at email@example.com and we’ll be happy to help. Following the above guidelines just assures us we can get you back in your Anson Belt as soon as possible.
What is your warranty/guarantee?
We have a Lifetime Guarantee on the functionality of all of our products sold within the U.S. This means that if your Anson Belt ever quits functioning then we will repair or replace it for free for the life that you own it. No strings, no fine print, just a quality product backed by the owners themselves.
If the belt was purchased outside the U.S please contact us at firstname.lastname@example.org to work out a solution. We promise to still take care of you one way or another.